Whats Wrong With This Printer Help?
by admin on ก.พ..23, 2010, under Deskjet Help Forums
i have a HP deskjet D1420
the problem is that it only prints if i print pictures but if i want to print a letter it doesnt work it has brand new ink color n black
but why i cant print my papers that uses black ink but if i print pics it works i guess is something with the black ink any ideas???everything is set up it was working before
thank you
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กุมภาพันธ์ 24th, 2010 on 12:15 am
I presume you are using one program to print photos and a different program to print letters. Check the printer settings in the program you are using to make the letters. The odds are it is not set to print to the D1420 and the print jobs are just stacking up under a bogus printer.
I could help more if you can tell me what program you are using to type letters. If it is Microsoft Word then simply click the file drop down menu then click the print option (do not click the printer icon because this won’t let you see what printer it is going to print to). Once you click print in the file menu a new box will open telling you what printer the job is going to be sent to. Next click on the drop down menu by “printer name” and make sure you have the D1420 selected. Also see if you have your D1420 listed there more than once. If so, try one of the other D1420’s and it will probably work.