Please Don’t Pass This Question!!!!!!!?
by admin on ก.พ..15, 2010, under Deskjet Help Forums
I have an HP Deskjet 5740. it’s a color printer with a color cartridge in it.
Whenever i try to print something in color, it doesn’t let me. The paper comes out blank.
I’ve checked the ink levels and the color carttridge is full, so it’s not out of ink.
But I don’t know why it won’t print in color.
Someone help???
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กุมภาพันธ์ 15th, 2010 on 7:54 pm
IF you haven’t used the printer in more than about 30 days the cartridge is dry.
You will need to run a bunch of print head cleanings and here is the file path
From any window go to
Print—-> Properties—–>Services or Maintenance—–> Clean the print heads or Nozzles.
Of you do not see any improvement after about the first half dozen cleanings you need to replace the cartridge.
In the future, run a print head cleaning every 2-3 weeks when you are not using the printer often to ensure you never have this problem again.
กุมภาพันธ์ 15th, 2010 on 10:32 pm
FYI, if the cartridges turn out to be garbage call Tech Support. The cartridges each have a 1yr warranty on them. Tech support will replace them.
กุมภาพันธ์ 15th, 2010 on 11:32 pm
Check your printer head?Is it clogged?If yes then clean it and then run cleaning cycle at once.After this,if it will not work,then i think you have to change your cartridge.
กุมภาพันธ์ 16th, 2010 on 2:37 am
Have you run any head cleaner or alignment utilities?
กุมภาพันธ์ 16th, 2010 on 8:52 am
I have a D4160 and uphappy
never prints
have to reset the computer
so sorry but this is crap and never again for HP producst
กุมภาพันธ์ 16th, 2010 on 12:29 pm
Is it a new ink cartridge? Did you remove the plastic tab covering the ink holes?