I Need Help Fixing My Hp Deskjet 6980 Printer?
by admin on ก.ย..30, 2009, under Deskjet Help Forums
I have the printer said above and it is not working. I have called HP and they will not talk to me because warranty is done and their website is not helping out either.
The problem with the printer is that the power light, return (paper) light, and both ink cartridge lights are blinking. In exactly that order and not all at once. Not only that but the ink cartridge goes to the left side of the computer (where the lights are) and just sits there. I was hoping that someone could somehow help walk me through what to do to fix my printer.
The things I have done to the printer to try to fix is what the website tells me…turn off the power (which it actually will not turn off unless unplugged), and/or unplug the power cord from the wall and/or printer, and I have cleaned the strip that the ink cartridges slide on with an alcohol pad. Which none worked and those are the only options I could find for the problem.
And just one last thing to remember….I cannot use the power button to turn off the printer.
Any help would be greatly appreciated. Thanks!
กันยายน 30th, 2009 on 6:14 pm
if you had to install a software for it..un install it and re do it again..
put i’m going to give you a few more site..not all site may help but some do..you may have to update your drivers as well as here is a site for them. please check out all these sites. there is one that shows you about your printer light blinking on and off..here is a way to look for thing on google and this is how i had it typed out..
Google search (HP Deskjet 6980 printer+not working right) the one with the blinking light will have you more. you have to scroll down to one of the links i added for youhttp://h20000.www2.hp.com/bizsupport/Tec…http://h10025.www1.hp.com/ewfrf/wc/solve…http://www.itreviews.co.uk/hardware/h925…http://h10025.www1.hp.com/ewfrf/wc/fastF…http://forums.techguy.org/hardware/76608…
กันยายน 30th, 2009 on 6:30 pm
You could just have a paper jamb. Try unplugging it and then clear it and see if a small piece or something is jambed in it.